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Fidelity Investments® FAQs

Questions about your Fidelity Investments® account? Unsure about investment options? What happens to your incentive dollars once they are transferred to your account? Check out the FAQs or ask Fidelity’s virtual assistant.  If you still have additional questions about Fidelity, email studenthelp@fidelity.com or call 1-800-FIDELITY.

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UK Invests Program FAQs

Is this program available to all UK students?

Yes. All UK students* are eligible to participate in UK Invests.

*must be 18 years or old and have a Social Security Number

How will this initiative be funded?

In year 1, the university will invest approximately $1 million in this initiative through private and philanthropic support. We believe this idea will garner a great deal of interest from donors, who know the importance of investing and saving as part of the trajectory of our students in leading lives of meaning and purpose.

What has the university done over the last decade in the area of student access and affordability?

UK’s rolling tuition average over the last several four years is now below 2 percent annually (1.6%); a decade ago, tuition and fee increases were averaging nearly six percent. Additionally, the institution has nearly tripled the amount of financial aid to students – scholarships and grants that don’t have to be re-paid – from $57m to $162m this academic year. UK Invests – the investment accounts and financial education efforts included – represents a third step, or next step, in these efforts.

We are addressing access. We are addressing affordability. Now, we are expanding on what we do to ensure students are prepared both educationally and financially when they leave UK.

I have a question about this program. Who can I contact for help?

We are ready to support you. Please email ukinvests@uky.edu with questions.

Will participating in UK Invests affect my financial aid?

We have structured UK Invests so that it likely will not impact a student's financial aid package. However, each person's financial aid situation varies. If you have questions or concerns, we suggest you reach out to UK's Office of Financial Aid and Scholarships for a more specific analysis of your situation and the impact of incentives and awards through UK Invests.

Can international students participate in UK Invests?

International students with a Social Security Number can apply for a UK Invests account. For specific questions about eligibility, please contact us at ukinvests@uky.edu.

Why do I need to affiliate my Fidelity app with the University of Kentucky?

Linking your Fidelity app to the University of Kentucky using your linkblue credentials ensures that your account is officially associated with the university. This connection allows UK to deposit funds into your account when you complete university-designated incentives. Without this affiliation, the university is unable to transfer those funds to your Fidelity account.

Money, Rewards and Offers FAQs

How do I earn contributions from UK?

You earn contributions to your account by completing assignments outlined in your UK Invests Canvas modules. The dollar amount for each assignment is listed with the assignment. If you have any questions, send a message via Canvas.

Why do I see UK Invests line items on my student account transactions page?

You may notice items labeled UK Invests on your account transactions page. You are not being charged by UK for those UK Invests items. Those items are simply a reflection of your UK Invests deposits passing through to your Fidelity® account.

When are deposits from UK made into my Fidelity® for UK Invests account?

UK processes payments every other Friday. Keep in mind — it takes a few business days after the payment is processed for the money to show up in your account.

I already have an investment account with another financial company. Can I enroll in UK Invests and have the money deposited into that other account?

UK Invests is exclusively working with Fidelity Investments. Any money earned by participating in UK Invests is deposited into your Fidelity® for UK Invests account. You may consult directly with Fidelity Investments and your other financial institution to review options for transferring money between accounts.

Do I have to pay taxes on money earned via UK Invests?

Depending on the amount of dollars you earn by completing incentives, you may have to pay taxes. And if you take money out of your account, it will be taxable.

Investing involves risk, including risk of loss.

1. The Fidelity app is free to download. Fees associated with your account positions or transacting in your account apply.

2. Zero account minimums and zero account fees apply to retail brokerage accounts only. Expenses charged by investments (e.g., funds, managed accounts, and certain HSAs) and commissions, interest charges, or other expenses for transactions may still apply. See Fidelity.com/commissions for further details.

3. Fidelity's Virtual Assistant uses advanced technology and artificial intelligence to help with frequently asked questions and to enhance your digital experience. It is designed to be both anticipatory and responsive based on your search terms, information you enter in reply to the Virtual Assistant's questions, and your account and other information on file with Fidelity. Fidelity does not guarantee accuracy of the Virtual Assistant's responses or alignment of its suggestions with your intended purpose. Your interactions with our Virtual Assistant may be recorded and shared with our service providers that provide technology and services used in our Virtual Assistant or are used for other business purposes. The Virtual Assistant does not recommend the purchase or sale of specific securities or digital assets. While it may offer educational information, it doesn't have the capability to discern what investment choices would be suitable for your personal situation. Do not attempt to place trade orders through the Virtual Assistant; it can provide you with guidance as to how to place a trade at Fidelity, but the Virtual Assistant cannot execute trades on your behalf. Any personal, account, or other information you provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy. Notwithstanding, you should not provide the Virtual Assistant with credit or debit card information or protected health information. Responses from the Virtual Assistant are general in nature and should not be considered investment, legal, or tax advice. Consult an investment professional, attorney, or tax professional regarding your specific situation.

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